Frequently Ask Questions

Refund Policy – Financial Street

1. What is FinancialStreet.in?

FinancialStreet.in is an online education platform focusing on financial markets and certification exam preparation. We offer mock tests, video courses, and resources for various finance-related certifications.

2. Which certification mock tests are available?

We provide mock tests for many certifications including:

NISM (e.g. Series XV – Research Analyst, Series XII – Securities Markets Foundation)
NCFM (Fundamental Analysis, Financial Markets Beginner, Technical Analysis)
IRDA IC‑38 (General, Health, Life Insurance Agent Exams)

3. Are there free resources or trial versions?

Yes, we offer free demo/mock tests to let you try before you buy.

4. What is the refund or cancellation policy?

Refund/cancellation policies are part of our Terms & Conditions. Please refer to the “Privacy Policy / Terms & Conditions / Refund & Cancellation Policy” section on our site for detailed information.

5. Are your mock tests the same as the official certification exams?

No. Our mock tests are practice tools designed to help you prepare. They mimic the exam format, but passing them does not guarantee passage of the official exam. The real exam questions, pattern or syllabus may vary.

6. Is my personal information safe with you?

Yes, we take data security seriously. We have procedures (physical, electronic, managerial) to protect personal data. However, when redirected to third‑party payment gateways, those parties manage payment data.

7. Do you offer content or mock tests in Hindi or other languages?

Yes. For several certifications (such as Mutual Fund Distributors, IRDA etc.), there are versions in Hindi.

8. How can I contact FinancialStreet.in for support?

You can reach us at:

Address: 136, Mayur Nagar, Thatipur, Gwalior (M.P.) 474002.
Phone: +91 6264537290 / +91 8305555607
Email: contact.fstreet@gmail.com

9. How often is course content updated?

Our faculty and experts continually monitor changes in the financial industry, certification exam patterns, and current market developments to keep curriculum and mock tests up‑to‑date.